Privacy Policy.
This policy explains what personal information we collect, how we use it, and the choices you have. We keep it as simple as possible.
Who we are
Shinplex Ltd, a company registered in England and Wales, is the data controller for personal information collected through this website.
What we collect
We collect information you provide directly — your name, email address, shipping address, phone number and order details — and information collected automatically when you visit the site, such as IP address, browser type, device type and pages viewed.
How we use it
We use your information to process and ship orders, provide customer support, send order updates, improve the website, prevent fraud, and — with your consent — send marketing emails you can unsubscribe from at any time.
Sharing your information
We share information only with the service providers we need to run the business — payment processors, shipping carriers, email platforms and analytics providers — and where required by law. We never sell your personal information.
Cookies
We use essential cookies to run the site and, with your consent, analytics and marketing cookies to understand how the site is used and to show relevant advertising. You can control cookies through your browser settings.
Your rights
Under UK GDPR you have the right to access, correct, delete or restrict the processing of your personal data, and to object to marketing. To exercise any of these rights, contact us at Team@shinplex.com.
Retention
We keep personal information only as long as we need it for the purposes above or to meet legal, accounting and reporting requirements.
Google Ads API Management Tool
Shinplex™ operates a private internal tool to manage the Shinplex Google Ads account. The tool uses the Google Ads API to retrieve campaign configuration and aggregated advertising-performance data, including campaign, ad-group, keyword, search-term, click, cost, and conversion metrics.The tool uses this information solely to prepare internal reporting, recommendations, and owner-approved non-serving campaign drafts or paused campaign configurations. It does not use Google Ads API access to manage third-party advertiser accounts, create remarketing audiences, access Customer Match lists, process payment information, or sell or share Google user data.Access to the tool is limited to authorised Shinplex personnel. Credentials are stored in a controlled environment and are not included in source code, reports, or public pages. Operational records may contain the time and result of an approved account-management action but do not contain OAuth tokens or other credentials.We use Google Ads API data only for the purposes described in this policy and in accordance with applicable Google API data-use requirements.
Contact
Questions about this policy or your data? Email Team@shinplex.com.
